Frequently asked questions

How do I get my guest card?

1. Please open the link in the e-mail you received and register for the Digital Guest Card
2. You will receive another email after registration with your Digital Guest Card. Please open the link and there you can add the guest card either as a PDF or to your Apple/Google Wallet.
3. On the same page, under "Please note!", you will see another link for ordering the public transport ticket. Each fellow traveler must be entered here.
4. The delivery of the public transport ticket will be delayed by the transport company. This can take up to 2 hours.

When and for how long is the public transport ticket and the guest card valid?

Contact us